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Pages: Why are they working and I'm not? [1]
Author Topic: Why are they working and I'm not?
lobosco

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2010-10-20 17-40-36

Why are they working and I'm not? Ok - the news is that we should all be taking out money out of the big banks and going for the small, local ones. Check. Until I get around to it, my money is in a big bank that has been overtaken twice in the past year. I guess my bank is now Chase. After checking my on-line account, I noticed that I'm missing several thousand dollars so, I give the good peeps at Chase a . I had to do ALL the trouble-shooting with the CSR. They knew nothing about anything. I had to do their job for them. I even thought to ask right before I hung up, has this happened to others? "Yes." Wouldn't you think I'd want to know that? When the started off, I mentioned the issue and, phony as hell, the CSR said, "I AM sorry about that, I DO apologize." Have you ever noticed that when someone says "I DO apologize." they never mean it? Something about adding that additional word "do"... The CSR hit another nerve with me, "Honestly,...blah, blah, blah" No - don't be honest with me - baffle me with bullshit. Why is this person employed and I'm not? Why is this person employed? LOL. Nothing like ending a even more upset than you were before you made the because of terrible customer service. I had to lead the entire process. Really, I felt like I was training them. Its especially frustrating to encounter horrible business peeps when I'm unemployed and can do a better job than those working. Just felt like venting. BTW, Wamu-JPMorgan-Chase seems to have misplaced peeps money so, if you bank with them, check your account. LOL - you money might have accidentally slipped into someone's bonus.
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swanzy

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2010-12-01 5-44-55-

you're still missing the money ???? what wAS THE REASON THEY GAVE YOU ?
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  • Khue

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    2010-12-05 17-10-21

    They have no idea where it is They told me they would"...look into it and it should take 2 days if we find anything." Me: "Will I hear back from you in 2 days whether you find anything or not?" Idiot CSR: "Yes." Why did I have to ask that? LOL! This is why I posted this rant on here. I can't believe that some peeps are working and I'm not. I'm upset b/c - where the hell is my money and, I have no reassurance that things will be resolved after talking with the idiot CSR. I asked Chase if everything's fine with the banking transition. I was told 'yes' but, then I find that other peeps are missing their money as well. I asked her, have you received similar s about this? "Yes." Have you received a LOT of other s about this? "Yes." GRREEEAT! So, in other words there data system is NOT synching up 100%. Its either that or, LOL, someone has taken it. I know its not that my account has been compromised...I led the troubleshooting for chrissakes. Sigh...I want to get paid for doing the CSR's job!
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  • stires

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    2010-12-30 9-52-47-

    I wouldn't waiting TWO freaking days I'd be on their doorstep first thing monday morning
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  • oveson

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    2011-01-02 22-05-03

    I don't know what I can do. Pitch a big fuss to the teller? I don't think it will do much good. Can you see just imagine what happened in their back office while they transitioned from JP Morgan to Chase? They prolly had databases that needed to match up, right? Being banks, they hired in contractors for the lowest possy rates of pay. Consequently, the data experts sucked. Its either that OR its intentional. Remember I asked her if others were having this prob. A lot of other peeps are missing their moola. LOL - I don't have a lot of moola so, I'm painfully aware of how much I've got! Plus, I'm gonna chase this down. I wonder how many peeps who do have a lot of money in the bank - maybe have several accounts set up and stuff - maybe they don't keep an eye on this very closely. I've been ripped off by the phone company, airline tickets, fees, etc. Ever try to dispute a bill? Now, I(we?) have to watch my(our?) bank(s). LOL - add that to the amount of time it takes filling out on-line applications for a job! What a thankless existence I'm living. LOL Spend my life chasing down rip-off artists.
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    smoak

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    2011-01-08 6-31-41-

    you may want to contact your local news. they LOVE to tackle issues like that. it may not help to completely overhaul how they do business, but maybe once they have a camera in their faces, they'll take your issue of the lost money more seriously.
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  • Mkt

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    2011-02-05 20-36-44

    You know - I'll do that! T/Y!
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  • Stephie

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    2011-02-14 6-32-11-

    This is what I'd do Locate your district...and NOW. There are contact #s for consumers.
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    firestine

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    2011-03-14 4-49-32-

    that's A LOT of money screw ing, i'd have went in there. they probably would have had to security because i would have nearly burned that place down. it's not like you're only talking about $300 (which is still a lot). when you're dealing with thousands of dollars, that's the kind of money that makes people come up missing.
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  • blumberg

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    2011-04-10 15-20-35

    I just got off a job like that and all the customers liked me. The temp job ended and they monitor all your s. If you do not follow the script step by step they reprimand you and write you up. Also they count your minutes in handling the from beginning to end. They hired the mean people back because those are the ones that get off the phone fastest. Anyway, I hope you found the missing money.
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  • buttitta

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    2011-04-14 3-04-14-

    You know - I could just see that Yeah, the unpleasant peeps are...ones you don't want to spend too much time on the phone with. I could tell she was reading from a script. It was awful. When someone s your bank because they're missing their money they're upset, ok? So many business models totally suck. I've spent a large chunk of the day on Monster. Not only was I surprised to come across scams (didn't think scammers would couph up $450 to post on Monster), I also came across businesses that are so destined to fail. Sigh...LOL, I hope I get a job with one of them before they go under. I hope I'm there long enough to find a game plan to leave the US before they ship whatever remains of the biz overseas. I've seen a number of posts about big banks lately. Its inconceivable to me that I'll never see that money again. Its not inconceivable for me to think that they've taken a lot of people's money and put it into short term investments so that they gain interest on it. Are you comfortable sharing the chop shop where you temped? Boy, that's got to give those that remained on that temp assignment satisfaction: I have a job because I'm unpleasant thus, have a low time average. Too bad HR_Supah_Freak isn't around on Saturday nights to remind me of the high quality one can expect from Americans and our business ethics and all that
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    yarosh

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    2011-04-15 21-22-53

    You've got to recover that money How can it just disappear? Do you have statements? That could be really scary depending on how much you had saved in this economy you need every penny that you had saved. I worked for Sitel, but they didn't handle banks here at least.
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  • Miwako

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    2011-05-13 3-35-52-

    i had a temp job a retail store last xmas they let me go at the end of the season but they kept on the 19-year-old brat that complained that she didn't get enough hours. the same one that would literally get lost and they'd have to page her to find her. but they got rid of ME the one that actually took the time to ask people if they need anything (my coworkers told me not to ask people if they needed assistance, because it only creates work). they got rid of the woman that believes wholeheartedly in giving customer service to keep on the brat that felt like the world owed her something. oh how i'm hoping i get a good paying job so i can go back in there and spend tons of money and have her look at me enviously BWAHAHAHAHAHA!
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  • lilac

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    2011-05-15 15-36-09

    i owed wamu money and when i went in to pay it they couldn't find the account. i tried to chek systems, but i couldn't find anything there either. so i figured that if they don't remember that i owe them money, i'm sure as hell not going to pay it.
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  • Siggy

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    2011-06-29 18-13-44

    as long as they don't find it down the road and then claim you're delinquent unfreaking believable - like FD says - why do THESE idiots have jobs and we don't ?
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    lemmond

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    2011-08-07 5-08-10-

    They have jobs doing customer service. They only let some people access certain information, depending on level of training. The training is terrible too. Many could be working as temps and they do not have access to everything to resolve situations. It seems the stupid ones get to stay.
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    hessling

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    2011-09-08 21-21-00

    What a wonderful way to run a business I mean, its only banks, right? That's not very important to peeps. Based on this incident, the idiot CSR and what I've read recently, I'm changing banks to something small and local. First, I need Chase to find my money so that I can get it out of there. LOL - What if banking bigwigs are taking peep's loot and heading off to Argentina for some plastic surgery? LOL! Think we can read up about it on the www? Not if Obama peeps get to the news first! There was a poster who said, months back, that we should all get ham radios and learn morse code. LOL - I thought they sounded a bit 'toons at the time! LOL! Have you ever set something up for automatic pay - then tried to have it disconnected? No problem taking your money - but, huge problems when you try to get them to stop taking your money. So many things we have to chase down and keep on top of... I guess I have to add banking to the watch-dog list.
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    beckstrand

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    2011-09-27 3-12-10-

    Yes, that is why I hate autopay. I still have one of my bills on auto pay and that is the water. I will not allow any companies including insurance companies to draft auto pay from my account. I had nothing before, but I have to watch all statements now.
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  • mistler

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    2011-10-01 0-21-07-

    i had direct deposit that went wrong my last check went there. and i never got it back. it was only for $150 but danged if that wouldn't come in handy right now.
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    bifulco

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    2011-10-01 11-04-08

    This is insane with the electronic transfers and the new tech ways of banking. I want to go back to all the old ways. I would be upset if I lost $150. Need that money to pay bills or buy food now.
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  • deberry

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    2011-10-01 16-10-05

    of course if FD had overSPENT her account by a FEW dollars - they'd be right ON that - witha lla their fees and threats.... Why can't a customer charge THEM a fee for losing their money ?
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    groover

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    2011-10-02 5-07-18-

    lobbyists make sure that will NEVER happen
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  • mruk

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    2011-10-03 6-57-14-

    Wait a minute! They just took your money? Or, the payor was no good so, YOU are S.O.L.? LOL - When did this...um...'banking practice' start taking place? This freaks me out - peeps paychecks bouncing. I'm hearing more and more stories like this. I understand that banks are no longer covering for companies for stuff like payroll. Should we all shove our cash under a matress? There's been a poster on here who said that we should get paid in cash and preferably, coins! LOL! What a flipping mess that would be! LOL! I don't know how things work but, I would think that if you got paid for work and the company didn't have the money to pay you - the company now has a problem with the bank, not you.
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    jacober

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    2011-10-03 10-42-24

    it bounced back to the company and i didn't even try to get the money until way later, and by then they had no clue what i was talking about.
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  • eveland

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    2011-10-05 11-16-17

    You must lack the incompetance neccessary to work. I'd work on that if I were you.
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    shon

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    2011-10-05 15-57-50

    LOL! Thanks! LOL!
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  • pare

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    2011-10-07 7-20-34-

    Keep trying/drinking and you may get there... Snort enough coke and huff enough paint and anything is possible...bank CEO, president....
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  • rouch

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    2011-10-07 19-34-31

    I've been thinking that myself! Seems like all the idiots are still working!
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